. Payments & Returns – MFPA Canada

SELF HELP, NOT CHARITY

Payments & Returns

Security of payment and personal details

We process all payments through Shopify, and we do so when you place your order. Shopify’s encrypted servers ensure your card and other personal details cannot be accessed by any third party. We do not retain your card details ourselves. We do collect your personal information through the ordering process and in order to facilitate delivery. We never pass on your personal payment or email information to any third party, but may, from time to time, send you information about our own products and promotions. If you do not wish to receive such updates, please inform us by unclicking the box at check out, or contact our office at (416) 362-9992.


Payment

All prices are in Canadian Dollars and include applicable taxes (HST Registration No. R104455878 - QST Registration No. 1014725322. Handling and Shipping within Canada are also included within price shown.  We accept online payment in a secure environment with the following credit and debit cards: Visa, MasterCard or American Express.


Returns

We will accept returns (or provide an exchange where possible) but, in any event, a refund will only be available if you contact us within 7 days of delivery.
Please note, all delivery charges incurred on returns, or for exchanges, will be your responsibility, other than for incorrect, mis-described or faulty items. Sadly, we cannot be responsible for parcels that fail to reach us, so please make sure you obtain a certificate of posting as proof of purchase. In the event that any item is returned for refund it must be in a fully sale able condition, having been returned in the same condition in which it left us. Upon satisfactory receipt of any returns we will make a refund of the purchase price paid for the item. If you have any queries about your order please contact us. We welcome any comments that will help us to improve our products, services or our website.


Mouth and Foot Painting Artists
183 St. Clair Avenue West
Toronto, ON  M4V 1P1
Tel: (416) 362-9992 
Fax: (416) 362-8053 
Email: mfpa@mfpacanada.com

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